Q: Is my application submitted in the former system still valid?

A: Starting from 8:00 on April 28, 2025, the Visa Section of our Embassy will only accept visa applications from the new system and will no longer accept visa applications submitted in the former system.

Q: After submitting the visa application online and uploading the required documents, do I need to go to the Embassy to submit the hard copies of the documents?

A: No, you do not need to bring any documents to the Embassy.

Q: After submitting the visa application online and uploading the required documents, do I need to go to the Embassy in person to apply for the visa?

A: Yes, you still need to come to the Embassy with your passport (valid for at least 6 months) in person to apply for the visa.

Q: When uploading my photo, the system prompts that the photos are unqualified. What is the reason for this?

A: You need to upload a bareheaded passport-size photo with a white background. Your application will be rejected if your photo does not meet the requirements.

Q: The status of my application shows “Rejected to be modified”. What are the possible reasons?

A: Your application may be rejected if the information filled in does not match with the actual situation, documents are missing or incorrect type of visa is applied for. Please amend your application or upload supplementary documents based on the feedback of the preliminary review.

Q: When I apply for a visa online, the following box pops up. How could I handle it?

A: The pop-up box indicates that you have already submitted a visa application and cannot apply for a visa again. If your visa application is rejected, then you will need to amend the filled information in the submitted application. Please do not submit a new application.

Q: Can I cancel the submitted visa application and resubmit a new one?

A: Definitely. You are welcome to submit a new application after withdrawing the previous one.

Q: How long does it usually take for the preliminary review of a visa application?

A: Normally, the preliminary review will be completed within 1 to 2 working days. In case of holiday or other work arrangements, the preliminary review may be delayed. Please pay attention to the information posted on the Embassy's official website.

Contact (visa): +211-912386013/+211-912386051  (only during office hours)